Our Core Services
We serve two types of clients:
1. Companies with an existing marine operation, requiring the outsourcing of the marine department to streamline operations and reduce costs.
2. Companies embarking on a new revenue generating venture that require marine management expertise.
Either way, our clients have access to complete planning, crisis solution, and organizational change resources, including:
- Operations audit and planning
- Safety and loss prevention programs
- Financial analysis and reporting
- Revenue enhancement programs
- Personnel evaluation
- Organizational planning
- Technical management
- Crewing and technical services
Management of New Marine Services
Radical changes in vessel design/construction, stringent new safety regulations, and operational mandates are just some of the barriers to a successful marine start-up.
The HMS management team has a proven history of success in executing new ventures in the passenger vessel industry. We can provide the following services for your start-up project:
- Concept development
- Business plan development
- Financing options
- Sales, marketing research, and planning
- Marine site risk assessment
- Operations plan
- Vessel construction/conversion and survey
- Execution of operation
- Management of operation
We provide local resources, supported by our national strength and industry partners to efficiently transition a new passenger vessel operation from vessel construction through day-to-day operations. Our goal is to provide you, our client, with a turn-key operation. HMS has established a core start-up team of experienced individuals to manage:
- Sales and marketing
- Ticketing and reservations
- Food and beverage
- Financial accounting
- Human resources
- Administration
- Crew training and preparation
- Regulatory compliance
- Daily marine practices
- Maintenance and servicing procedures
Management of Existing Marine Sevices
When an organization makes the critical decision to sub contract the management of their vessel(s), we have found it is usually for the following reasons:
- Rising operational costs through reduced productivity
- Low crew morale resulting in high turnover
- Marine department unable to meet budget constraints
- Regulatory compliance infractions
Transferring the management of your marine operation to HMS lets us easily correct the difficulties your operation may be experiencing, and improves the reliability of your service. By utilizing our wide-ranging, in-house resources, you can meet your budget constraints while streamlining your operation.
Following a thorough audit, HMS executes change based on our findings and your recommendations. This results in a restructured operation and improved fiscal efficiencies. Our areas of expertise include:
- Financial
- Operations
- Maintenance
- Personnel
- Training
- Departmental interface
- Safety
- Regulatory compliance
Some of the services we provide in this critical area include:
- Interview and hire qualified marine crew
- Plan and execute capital projects
- Assure safe, reliable operation of the vessel
- Regulatory compliance with federal, state, and local agencies
- Solutions to unique operational challenges
- Preventative maintenance schedules
- Crew training and operation manuals
- Hospitality awareness programs
©2000-2005 Hornblower Marine Services
